Ed Dakin

Supervisor, Customer Service
Northland Utilities (NWT) Limited

From the results we have seen, I would not hesitate in recommending the use of the Phoenix Wailer to others who may be experiencing similar problems.

 

Original Letter:

Northland Utilities (NWT) Limited
An ATCO Company
66 Woodland Drive, Bay 1,
Hay River, N.W.T.
X0E 1G1
(403) 847-6879/Fax (403) 874-6829

March 7, 1997

Bruce Blacklock
Phoenix Agritech (Canada) Ltd.
P.O. Box 10
Truro, Nova Scotia
B2N 5B6

Re: PHOENIX WAILER

Dear Mr. Blacklock

I am responding to your letter of November 4, 1996 concerning our purchase of a Phoenix Wailer.

Over the past few years we had several major outages to our distribution system as a result of ravens shorting out the 25kV buss in our Hay River substation. The subsequent damage to equipment and outages to our customers were a major concern to us and after consultation with an affiliated company that recommended the Phoenix Wailer, we decided to install one.

I am happy to report that since the unit was installed last spring, the raven problem is our substation appears to be solved. The unit was installed easily and quickly, requiring a minimum of labour and seems to perform its function quite effectively.

From the results we have seen, I would not hesitate in recommending the use of the Phoenix Wailer to others who may be experiencing similar problems.

Sincerely,

Ed Dakin
Supervisor, Customer Service